Call Director - IVR With Call Director you can quickly and easily create interactive menus to direct callers to the correct department or individual. Call Director is a free feature for all packages. Call Recording Call Recording allows you to keep a searchable record of all calls received on your account for up to 6 years. Call Recording is a free feature for all subscribers. Voicemail to Email Email telling you who called, when they called and a .wav file of the message that was left for you. Out of Hours Routing Ability to have an alternative routing plan in place when your business is closed. Call Delivery Assurance When forwarded, is answered by a real person before the call is connected. Hunt Groups Set incoming calls to ring on multiple devices. Voicemail Live Have full control of your voicemail- listen to a message live as someone is leaving it. Music Whilst Ringing Choose for customers to hear music, or a short message whilst the call is ringing. Line Display Name Line Display Name allows you to pre-set a display name that will appear on your VoIP phone when a call arrives. Whisper You to define a recording that is played to you when an external call is connected to you. Three Way Calling Use your Usomo number as part of a three-way telephone call. Personal Control Panel Use our Personal Control Panel to allow staff to access their individual numbers. Customisable Music on Hold Upload your own sound file to use when a caller is placed on hold. Dial by URL Enables you to integrate external applications such as Call Management with our service.